What our customers are saying…. see our Google reviews here
“I visited Charron Medical in Nashua to purchase a scooter after it being recommended by a friend. The staff was extremely helpful with phenomenal customer service. I would recommend them to anyone. 10/10” Michelle B.
“I unreservedly give five stars to Charron Medical for its service and professionalism. I bought a recliner/lift chair there 12 years ago and ran into a problem with the electric control. Not only did a service person come out the same day (not always possible, I understand), Brian knew exactly what the problem was. I saw how he removed the control at an accessible point, and listened to his extensive knowledge about the chair’s operations. He knows the products so well.
I greatly appreciated his advice on the use of batteries during power failures. Nothing had ever worked for me. You have to have batteries already installed BEFORE the power goes out. The batteries are capable of only once righting the chair so the leg rest is down and you can get up from it. That allows sitting in it, but disallows repeated use of the control until the power comes back on. The rate of movement is also very slow. One use of the battery drains it completely.
Who knew? It’s that kind of vital knowledge a customer needs.
Brian also screwed in a hook in a table near the chair to allow the storage of a heating pad within its reach — a much appreciated convenience for which I thanked him.
Being near Christmas right now, here is a story to warm hearts. As an offhanded aside, Brian mentioned he once encountered an elderly customer during a stifling heat wave. He asked the woman if she had any A/C available. She said she had a unit but no one available to install it (presumably without charge). Brian installed it for her, and agreed to come back when it was time to remove it from the window. The woman cried with gratitude and relief. Such compassion in such an unusual circumstance deserves to be publicly recognized.
Great work, Charron!” Carolyn Disco
Best customer service in New Hampshire!
I have been shopping at Charron Medical supply for many years,going on 16! I have bought various different items from lift chairs , wheelchairs, walkers to and simple items like cast boots. Every time my experience has been extraordinary. The staff are kind, courteous and extremely knowledgeable when it comes to the items they sell and the billing process.In a time when shopping online or in stores can be a nightmare due to various factors, it’s comforting to know I can call or go to Charron Medical in Nashua and I will get the service,respect and items our family needs when we need them. Thank you for being NH’s BEST! Vicki Mellon
“The compression socks from Charron Medical are the best I have worn. The toe part is roomy and doesn’t squish my toes. They are easy to put on and the compression is like a hug for my calves and foot arches. I wear them with slacks to work everyday.” JMRB
“Very helpful, and found everything I was looking for and more” Nelson
“I wanted to thank you for being a great resource to us. I truly appreciate the attention you give me. Thanks for being so dependable.“ Jill
“…A vast improvement from the company I worked with before. You got my problem solved, quickly. Thanks again so much, as the work you accomplished was superb” Antoinette
Thank you for your service to Mom and Dad but especially your tenderness and caring for my Dad. It meant so much to him, and to our family.” Bill & Janet
I wanted to write and tell you about two wonderful employees. Maribel & Brian have both been so helpful and kind to me. It is so refreshing to come into a business and be treated so well.” Maria
“I want to say all of you are a great team. You make my life safe and more comfortable. ps: I just want you to know your kindness is recognized.” Sandy